Reviews & Testimonials

What Our Customers Say

We have been roofing homes and businesses across Ocean County for years. The work we do speaks for itself — but more than that, the homeowners who trusted us to protect their most valuable asset speak for us. Below are testimonials from real customers across Toms River and the surrounding Ocean County communities, covering the full range of services we provide.

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5-Star Rated

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Ocean County's Trusted Roofer

We don't pay for reviews, we don't solicit fake ones, and we don't cherry-pick. Every person who calls us, every job we take on, and every estimate we provide is an opportunity to earn the kind of reputation that brings in the next customer. These testimonials reflect what it's actually like to work with us.

Read through them. If you see a situation that sounds like yours — a leaking roof the night before a storm, a 25-year-old roof that finally gave out, a hail claim you weren't sure how to navigate — know that we've handled it, and we'll handle yours the same way.

Roof Repair Reviews

“I had a leak developing around my chimney for months — three other contractors looked at it and gave me three different opinions. Toms River Roofing came out, got on the roof, and within 20 minutes showed me exactly what was happening with photos on their phone. They resealed the flashing, applied new counter-flashing, and the leak has been gone ever since. That was eight months ago. They know what they're looking at.”

Frank D. — Toms River, NJ

“Called them on a Monday morning after noticing water stains on my ceiling over the weekend. They came out that same afternoon, found the damaged shingles on the rear slope, and had it patched before it rained again on Wednesday. Fast, professional, and they charged exactly what they quoted — not a dollar more. That kind of reliability is hard to find.”

Carol M. — Brick Township, NJ

“I own an older colonial in Silverton and the previous owner had put a new roof over the old one — never a good idea. When I started getting leaks in two spots, I called for a repair estimate. They were upfront that patching over the existing situation was a temporary measure and walked me through why. They did the repair correctly and gave me honest guidance on what the longer-term plan should be. No pressure, just straight talk.”

Linda B. — Silverton (Toms River), NJ

“I had a section of ridge cap that blew off in a windstorm. Small job, but plenty of contractors don't want to bother with something that isn't a full replacement. These guys scheduled it within a couple days, showed up on time, replaced the ridge cap with matching materials, and swept the yard for nails before they left. Exactly what you want.”

Gary S. — Beachwood, NJ

“My roof was leaking right over my bedroom. I'd had a band-aid repair done by someone else two years earlier and it hadn't held. Toms River Roofing found the real source of the leak — it was further up the slope than where the water was showing inside — and did a proper repair. They also pointed out a vent boot that was cracked and about to fail. Addressed it all in one visit. No leaks in the year since.”

Nancy P. — Jackson Township, NJ

Roof Replacement Reviews

“We finally had to replace a 28-year-old roof on our split-level in Holiday City. We got four estimates. Toms River Roofing was not the cheapest, but they were the only contractor who showed us exactly what materials they would use, showed us the GAF warranty documentation, and spent time explaining what a proper installation includes. The job took two days. The crew was clean and professional, and the finished product looks exceptional. We'd use them again without hesitation.”

Robert and Diane K. — Holiday City (Toms River), NJ

“I put off replacing my roof for two years trying to find the right contractor. I'm glad I waited for these guys. They stripped the old roof to the deck, replaced several sections of rotted decking they found — and showed me before covering it up — and installed a new architectural shingle system with ice and water shield at all the critical areas. The whole job was done in a day and a half. Their crew was friendly, worked nonstop, and left my yard cleaner than it was when they started.”

Michael T. — Lakewood Township, NJ

“Our ranch in North Dover had the original roof from when the house was built in 1978. I knew it was time. The Toms River Roofing crew showed up on time on the scheduled day, completed the tear-off and full replacement in one day, and the job looks fantastic. They also replaced the gutters and downspouts as part of the same project. One crew, one visit, everything done right. Highly recommend.”

Patricia H. — North Dover (Toms River), NJ

“I was selling my house and my buyer's inspection flagged the roof as being near end of life. I needed a replacement done quickly to keep the sale on track. Toms River Roofing understood the urgency, fit me into their schedule within a week, and had the new roof on in two days. The buyer's re-inspection came back clear. These guys saved my sale. I genuinely cannot thank them enough.”

Tom A. — Bayville, NJ

“We upgraded to a metal standing seam roof on our home on the bay side — we wanted something that could handle the salt air and coastal exposure better than standard asphalt. Toms River Roofing handles metal roofing as a specialty, and it showed in the quality of the installation. Two years in and the roof is performing exactly as expected. The investment was significant but entirely worth it.”

James and Susan W. — South Toms River, NJ

Storm Damage & Emergency Repair Reviews

“A nor'easter came through in February and tore a section of shingles off the back of our house. Water was getting in by nightfall. I called Toms River Roofing at 7 PM — they answered. They were at my house with a tarp before 9 PM and scheduled a full repair for two days later when the weather cleared. They handled the entire insurance claim from documentation through payment. I didn't have to fight with the insurance company at all. They made a stressful situation manageable.”

Dorothy F. — Toms River, NJ

“After a bad hail storm last spring, I wasn't sure if my roof had sustained significant damage. I called Toms River Roofing for an assessment. They came out, documented everything thoroughly with photos, identified damage to the shingles that I never would have noticed from the ground, and prepared a complete report for my insurance adjuster. The adjuster agreed with their assessment. My roof was fully replaced with minimal out-of-pocket cost to me. Professional from start to finish.”

Karen L. — Brick Township, NJ

“A large branch came through part of my garage roof during a summer storm. Toms River Roofing came out the next morning, stabilized the area immediately, and got the full repair done within three days once they had materials. They worked directly with my insurance adjuster, which made the whole process far easier than I expected. The repaired section is indistinguishable from the rest of the roof.”

Raymond N. — Berkeley Township, NJ

“After Tropical Storm Ida, we had significant roof damage and were getting competing advice from several contractors. Some wanted to do full replacements when we clearly had selective damage. Toms River Roofing was honest — they told us exactly which areas were damaged and which were fine, and repaired only what needed repairing. We ended up saving thousands compared to what some of the other contractors were proposing. Integrity matters, and these guys have it.”

Vincent and Maria C. — Stafford Township, NJ

Commercial Roofing Reviews

“We own a retail strip center in Lakewood and had been dealing with a slow leak in one of the flat roof sections for the better part of a year. Two different contractors had attempted repairs. Toms River Roofing found the actual source — a failed seam in the TPO membrane that the previous repairs had missed entirely — and patched it properly. They also gave us an assessment of the rest of the membrane's condition. No further leaks in 14 months. We use them for all our roofing needs now.”

Alan and Deborah S. — Lakewood Township, NJ

“I manage a light industrial building in Toms River and had a section of modified bitumen roofing that was showing its age. Toms River Roofing gave us a thorough assessment, presented options ranging from a targeted repair to a full replacement of that section, and was honest about what the different options would mean for the building's maintenance costs going forward. We went with a full replacement of the affected section. The crew worked efficiently, minimized disruption to our tenant below, and finished ahead of schedule.”

Greg M. — Toms River, NJ

“Our veterinary clinic needed the entire flat roof replaced — EPDM system that had been there since the 90s. We could not afford extended disruption to the business. Toms River Roofing sequenced the job in phases so we could remain operational throughout. The whole project was completed over four days without a single day of closure. Clean, organized, and exactly on budget. We'd recommend them to any commercial property owner in Ocean County.”

Dr. Ellen R. — Toms River, NJ

Why Our Reviews Speak for Themselves

Across all of these testimonials, a few themes come up consistently. We want to be transparent about what they reflect and why we think they matter.

We answer the phone. In an industry where communication breakdowns are the norm, being reachable is itself a differentiator. Multiple customers specifically note that they called and someone answered — including after hours for emergencies. We take that seriously. A contractor who won't pick up before the work starts won't pick up after, either. Every call to our main number goes to someone who can either help you directly or dispatch someone who can.

We show up when we say we will. Scheduling reliability is a persistent problem in home improvement contracting. Our customers repeatedly note that we arrived on the scheduled day at the scheduled time. That's a baseline expectation that too many contractors fail to meet. We understand that homeowners take time off work, arrange to be home, and plan around the schedule we give them. That time matters.

We tell you what you actually need. Several of our reviews specifically mention that we gave honest assessments rather than recommending the largest possible scope of work. We have turned down jobs because the right answer for the homeowner was a repair, not a replacement. We have told customers that work done by previous contractors was adequate and didn't need to be redone. That honesty costs us short-term revenue. It builds long-term reputation. And it's the only way to do business if you plan to stay in the same community for decades.

We handle the insurance process. Storm damage claims are complicated and stressful. Multiple customers highlight that we managed the documentation and adjuster interaction on their behalf. That's part of the service — not a separate upsell. We know what adjusters need to see, we know how to document damage to a standard that supports a complete claim, and we know how to communicate the scope of work clearly. Insurance claims don't have to be adversarial. We help make sure they aren't.

We clean up after ourselves. It sounds basic. It's remarkable how many contractors don't do it. A magnetic sweep for nails, removal of all debris, leaving the property the way we found it — these are non-negotiable for us. We've heard too many stories from customers who hired other contractors and spent the next two weeks pulling nails out of the lawn, finding shingle scraps behind shrubs, and dealing with dumped debris at the edge of their property. That doesn't happen on our jobs.

We stand behind our work. Every repair we perform, every replacement we complete is backed by our workmanship guarantee. If something we installed fails — a flashing we set, a boot we replaced, a seam we repaired — we come back and make it right. We're a local business. We're not going anywhere. That accountability is not incidental to who we are. It's the entire foundation of how we operate.

What to Look for When Reading Roofing Reviews

Not all contractor reviews are created equal. If you're evaluating multiple roofing contractors and reading their reviews across Google, Facebook, or other platforms, here's what to look for — and what to watch out for.

Look for specificity. Generic reviews that simply say "great job, highly recommend" tell you almost nothing. What you want to see are reviews that describe a specific situation — what the problem was, how the contractor diagnosed it, what was done, and how the experience felt throughout. Those details indicate a real interaction, not a solicited placeholder review.

Look for reviews across service types. A contractor who only has reviews for full replacements may not have the same competence or reliability on repair work and vice versa. If you're dealing with a targeted repair, look for reviews from customers who had repairs done — not just replacement jobs.

Look for how recent the reviews are. A strong review history built over several years is more meaningful than a burst of reviews that all appeared in the same month. Sustained, consistent reviews reflect consistent service quality over time.

Look at how the contractor responds to critical reviews. No contractor earns a perfect score from every single customer. How a company responds to criticism tells you more than a five-star review does. Do they respond professionally and offer to resolve the issue? Or do they argue, deflect, or dismiss? That response pattern reveals a lot about how disputes are actually handled.

Be cautious about companies with only reviews from the past year. Storm chasers — contractors who show up in large numbers after a major weather event — often generate a surge of reviews quickly, then disappear. Established local contractors have longer review histories because they've been doing business in the community for longer.

We encourage you to apply these same criteria to our reviews. Read them critically. Look for the specifics. If something doesn't add up or you want to talk through a project before committing, call us — we'll answer honestly about what we can and can't do, and we'll be straightforward about what your situation actually requires.

Serving All of Ocean County

Our reviews come from homeowners and business owners across the Ocean County region. We are not a Toms River-only contractor — we serve the full township and the broader county:

Toms River — including Silverton, Holiday City, North Dover, Greenbriar, and all surrounding neighborhoods
Brick Township — residential and commercial
Lakewood Township — residential and commercial, including multi-family
Jackson Township — residential
Berkeley Township — residential, including Bayville area
Stafford Township / Manahawkin — residential and commercial
Barnegat Township — residential
Little Egg Harbor Township — residential
Beachwood — residential
Pine Beach — residential
South Toms River — residential
Bayville — residential

If you don't see your community listed and you're in Ocean County or adjacent areas of Monmouth County, call us — we very likely cover your location.

How to Leave Us a Review

If you're a past customer and would like to share your experience, we would genuinely appreciate it. Reviews help other Ocean County homeowners find a contractor they can trust, and they help us continue building the reputation we've worked for.

Google: Search "Toms River Roofing Contractor" on Google and select "Write a review" on our Business Profile. Google reviews are the most visible and most helpful for other homeowners searching for roofing contractors in our area.

Facebook: If you're on Facebook, a recommendation on our business page helps homeowners in your local community find reliable roofing help.

Word of mouth: The most valuable referral is a direct one. If a neighbor, friend, or family member asks about roofing contractors, we hope you'll mention us. Many of our best customers came to us because someone they trusted vouched for our work.

We read every review we receive. If something went wrong on your project and you feel it wasn't resolved to your satisfaction, please call us before posting a review — we want the opportunity to make it right. That's a standing offer.

Frequently Asked Questions About Our Service

Are you licensed and insured in New Jersey?

Yes. We hold a current New Jersey Home Improvement Contractor license, carry commercial general liability insurance, and maintain active workers' compensation coverage on all employees. We provide certificates of insurance on request before any project begins. Never hire a roofing contractor in New Jersey without verifying these three items — the liability exposure for homeowners who hire unlicensed or uninsured contractors is significant.

Do you provide written estimates?

Always. We do not give verbal quotes that change at invoice time. Every estimate we provide is documented in writing and includes a clear description of the scope of work, materials to be used, and the total price. If something changes during the job — for example, rotted decking discovered on tear-off — we photograph the issue, explain the additional work required, and get your approval before proceeding.

How long does a typical roof replacement take?

For most residential properties — ranches, capes, colonials — a full replacement is typically completed in one to two days. Larger or more complex rooflines (multi-level homes, steeply pitched roofs, homes with many penetrations or dormers) may require an additional day. We give you a timeline estimate before the work begins and communicate any changes as they arise.

What roofing brands do you install?

We install products from GAF, CertainTeed, and Owens Corning on the asphalt shingle side. For commercial flat roofing, we work with Carlisle SynTec TPO and EPDM systems and other major manufacturer membrane products. We are a GAF Certified Contractor, which means we can offer GAF's enhanced warranty products to qualifying homeowners.

What if I just need a repair, not a full replacement?

Repair is our highest-volume service. We take repair jobs seriously — a properly executed repair can extend a roof's useful life by years, and not every damaged roof needs to be replaced. We will give you an honest assessment of whether your situation calls for a repair, a partial replacement, or a full replacement, and we'll explain the reasoning. We don't up-sell.

Ready to Become Our Next Satisfied Customer?

Every project described on this page started with a phone call or a form submission. If your roof needs attention — whether it's an emergency repair, a long-overdue replacement, or a post-storm assessment — we're ready to help.

Call us at 732-831-7434. Available Monday–Saturday 7 AM–6 PM. Emergency response available 7 days a week.

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